6 Conflict Management Techniques Deployed in Successful Organizations

We’ve all experienced conflict in our daily work lives in Dubai; it’s really not that unusual. Conflicts are prone to happen in our personal lives as well as our professional lives. It is especially the case with varying levels of pain, anxiety, discomfort, fury, and grief associated with it. Tackling and overcoming them is the only constructive way to move ahead.

This entails the employees managing their routine at the workplace. The incorporation of Labour Law in UAE 2022, has helped employers of the emirates successfully managing their workplace. People with conflicting ideologies, histories, backgrounds, perspectives, can easily give rise to conflicts. It gives them a starting point to learn and master the art of conflict management. After all, the successful organizations of the UAE have mastered the art of conflict management. This has paved their way ahead and routed them towards success.

With that, here is a look at some of the viable strategies, in which employees can resolve it timely. Read ahead to know more:

  • Understand The Other Person’s Need Before Your Own

Based on the simple notion of putting the needs of the other employees and team members ahead of your own, is the first step towards a win-win situation. It is useful in situations where you ‘want it off your desk’ or ‘it’s not worth my time to battle it.’ It can also be a valuable tactic when you know you’re in the wrong.

This rapid-fire approach of dealing with conflict is one of the better ways when dealing with more serious matters. The benefits require little work and management is approachable for employees to voice their complaints.

  • Walk Away from The Raging Fire

As a workplace employee, this managerial style of work is quite prevalent. It entails that if we avoid fighting, the parties will finally allow the issue to settle itself. In some circumstances, team members can be removed from a project if a disagreement has arisen. At others, the deadlines can be pushed back/reassigned to others.

This approach is really useful if you need to take a break or if you need to spend time comprehending the dispute and ways to overcome it. It provides everyone with time and space to address difficulties on their own.

  • Coming Together and Bridging the Gaps

Collaboration produces the finest long-term effects and eliminates the concerns while bridging the gaps altogether for improved effectiveness.

By sitting down together, talking through the dispute, and finding a way to a better solution, both parties are effectively put in a win-win scenario. Collaboration is critical when it comes to sustaining the relationships of all parties involved.

  • Finding the Middle Ground

Compromising is all about finding the middle ground. It encourages both parties to make concessions on some areas of their issues in order to find a solution. It’s also regarded as a lose-lose situation because neither party genuinely wins their case for the conflict.

When you need a speedy solution that fits, the compromise strategy comes in help. This formulates a way out where each side of the parties find a middle ground, winning some demands and giving up the other ones.

  • Tactics to Overcome Competition

This is one of the most difficult dispute resolution tactics to apply. In this scenario, all compromise is rejected, and one party refuses to back down until the other does.

Where unpopular judgments must be made, or morals are forming for a particular course of action, it becomes competitive to resolve the concern. It can rapidly resolve issues, with a high risk of undermining morale and productivity.

  • Solution-oriented Approach

This approach shifts your focus and attention towards figuring out the way for a satisfactory settlement. It also includes various methods and procedures to achieve that. Ideally, both sides will grasp the other’s point of view by this phase, and the problem will frequently be resolved simply by facilitated, open dialogue.

However, if the problem demands further settlement, the senior team members must intervene and assist them in negotiating a suitable solution. This phase may take some time and effort in setting aside their differences and preferences. It also establishes some common ground to work towards. Then, they collaborate with both sides to develop a detailed plan of action.

Resolving and Advancing Towards the Goals

Leaving the conflict unhandled can lead to a variety of problems. This includes the breakdown of workplace relationships, a decrease in productivity, and even a deterioration in the relationship between the firm and the consumer.

Therefore, it is critical to understand your team, causes of conflict, and manage difficulties for both short-term and long-term solutions. This entails effectively managing the conflict and preventing it from occurring in the future. Thereby helping the team move towards the completion and success of achieving organizational goals.

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