Tesla (NASDAQGS:TSLA +4.40%) has been ordered to pay each of its Norwegian customers $16,000 USD for slowing down charging speeds.
Due to a 2019 software update, the Tesla Model S battery life was found to be affected. Those with a model manufactured between 2013 and 2015 are expected to be entitled to the payout. Norwegian Tesla owners launched multiple complaints, reporting diminished charging range and slower charging speeds at the company’s Supercharger network. Since Tesla did not file a response, the case ruled in favor of the plaintiffs.
It has been noted that this particular electric vehicle model has been sold around 10,000 times in Norway, making this an expensive settlement for Tesla. Currently, the company has not offered a statement regarding this issue.
Tesla has also faced similar complaints in the U.S. where customers also filed a class-action lawsuit against Elon Musk‘s EV company, alleging slower charging speeds. Being that Norway has one of the largest EV industries in the world, the issue is deemed extra significant for the Tesla market.