If you have a OnePlus 8 or OnePlus 8 Pro you must be very careful with the last upgrade that the company has launched. This OTA is reaching users and deletes all data from the device, then reboots it and leaves it as fresh out of the box. There are already complaints on all forums and OnePlus itself has released a statement in which it recommends users not to update. Luckily it is not a global update for all devices, only for users who are on the Open Beta 3.
Serious problems for the OnePlus 8 and 8 Pro after updating
The update we are talking about installs on the device OxygenOS 126.96.36.199 in both terminals, but not before restarting the factory device almost automatically. After completing the installation the device reboots and erases everything inside: photos, videos, files, applications, data …
Is a pretty serious problem, because these types of updates never erase the entire device. The new operating system is installed in the terminal and everything remains as it was: data, applications, photographs, etc.. You can imagine the surprise of the users who are updating without knowing about this.
We do not know if the problem affects all OnePlus 8 y 8 Pro, but the users are quite angry in the forums. Even devices with automatic updates have seen this update install without knowing it. This prevents many users from safeguarding their files in case the flies.
There is a solution you can try
If you have a OnePlus 8/8 Pro and the update has been installed in your terminal you can do one thing before restarting the terminal. The company itself has published an APK that you can install on the device and run so that the data is saved correctly and the restart is not factory reset.
The process is simple, because you just have to install the APK, run it and click on ‘Keep data’. Once you do, you can restart the device. Of course, this method is only for users to whom the update has reached them automatically. If this is not the case, it is best to let this OTA pass until further notice.
What we do recommend 100% if you have a OnePlus 8 or 8 Pro is to make a backup of all your data right now. The update could arrive while you sleep and install automatically without you noticing, something that would ruin all the data inside.
OnePlus has apologized and is already paralyzing the OTA around the world. Even so, this type of action may take longer in some regions than in others. It is a very serious flaw that can ruin the experience of any user by seeing that all the content on their device is completely erased.
What do you think of this problem? Do you have a OnePlus 8 or 8 Pro?
Source | OnePlus
Via | MovilZona
The entry OnePlus bundles it with the latest update: all the data on your device is deleted, it appears first in Pro Android – Best applications, games, tutorials and reviews and its author is Quelian Sanz